Privacy Policy
Effective Date: 2/26/2026
Central Surplus, Inc operates the website https://central-surplus.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase.
By using this website, you agree to the terms of this Privacy Policy.
1. Information We Collect
A. Information You Provide Directly
When you:
- Place an order
- Create an account
- Submit a contact form
- Request a return
- Leave a comment
- Email us
We may collect:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Order details
- Account login information
- Tax Identification Number for international shipments where required
- Any other information you voluntarily provide
B. Payment Information
Payments are processed through:
- WooPayments
- PayPal Payments
We do not store full credit card numbers on our servers. Payment information is processed securely by the applicable payment processor in accordance with their privacy policies.
C. Automatically Collected Information
When you visit the site, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Referring website
- Date and time of access
This information helps us operate the website, fulfill orders, and detect fraud.
2. Cookies
We use cookies and similar technologies to:
- Enable shopping cart functionality
- Process orders
- Maintain login sessions
- Improve website performance
- Prevent fraud
- Analyze traffic
You may disable cookies in your browser settings. Disabling cookies may limit certain functionality of the website.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate regarding orders and returns
- Calculate and collect sales tax using TaxJar
- Arrange shipping through USPS, UPS, FedEx, or DHL
- Comply with tax, customs, and legal obligations
- Prevent fraud and unauthorized transactions
- Improve website functionality
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area, United Kingdom, or other regions where GDPR applies, we process your personal data on the following legal bases:
- Performance of a contract, to fulfill your order and provide services
- Compliance with legal obligations, including tax and customs requirements
- Legitimate interests, such as fraud prevention and website security
- Consent, where required for certain cookies or communications
5. Sharing of Information
We do not sell your personal information.
We may share your information with third parties as necessary to operate our business, including:
- WooCommerce platform providers
- WooPayments
- PayPal
- TaxJar
- Shipping carriers including USPS, UPS, FedEx, and DHL
- Fraud prevention services
- Hosting providers
- Legal or governmental authorities when required by law
International shipments may require disclosure of necessary information to customs authorities, including Tax Identification Numbers where required.
6. International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the United States.
By using this website, you acknowledge that your information may be transferred to jurisdictions that may not provide the same level of data protection as your home country.
Where required, we rely on appropriate safeguards for international data transfers.
7. Data Retention
We retain personal information for as long as necessary to:
- Fulfill orders
- Maintain transaction records
- Comply with legal, tax, and accounting obligations
- Resolve disputes
- Enforce agreements
Comments and related metadata may be retained indefinitely.
8. Your Rights
General Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data, subject to legal limitations
- Request restriction of processing
- Object to certain processing activities
- Request an export of your personal data
To exercise these rights, contact sales@central-surplus.com. We may need to verify your identity before responding.
9. GDPR Specific Rights
If GDPR applies to you, you also have the right to:
- Withdraw consent at any time, where processing is based on consent
- Lodge a complaint with a supervisory authority in your country of residence
We will respond to GDPR-related requests within the timeframe required by applicable law.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.
11. Children’s Privacy
This website is not directed to individuals under the age of 18.
We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy at any time.
Changes will be effective immediately upon posting to the website.
Continued use of the website after changes are posted constitutes acceptance of the updated policy.
13. Contact Information
If you have questions about this Privacy Policy or how your information is handled, contact:
Central Surplus, Inc
Email: sales@central-surplus.com
Website: https://central-surplus.com
Address: PO Box 764 Adam’s Basin, NY 14410